PRIVACY POLICY.
In this Privacy Policy you will find all the relevant information that applies to the use that TURISMO RURAL EXCEPCIONAL makes of the personal data of our clients and users who use to interact with us. We are transparent about what we do with your personal data, so that you understand the implications of the uses we carry out or the rights that you have in relation to your data. For this, we permanently make available to you all the information in this Privacy Policy that you can consult when you deem appropriate and, in addition, you will also find information about each treatment of your personal data as you interact with us.
Who is responsible for the processing of your data?
- Domain name: www.turismoruralexcepcional.es
- Company name: CON V DE VIAJAR SCA
– CIF: F91977546
- Registered office: C / Madrid, 47, 41300 de San José de la Rinconada (Seville)
- Telephone: 955793770
- Email: viajarteva@gmail.com
A.- Updating of policies.
TURISMO RURAL EXCEPCIONAL may modify, without prior notice, this privacy policy whenever necessary to adapt it to any legislative, regulatory, jurisprudential, administrative change or with the purpose of adapting said policy to the instructions issued by the Protection Agency. Data or legitimate object of any modification of this policy, notwithstanding the foregoing, will be published and warned on the website of TURISMO RURAL EXCEPCIONAL.
For all the above, TURISMO RURAL EXCEPCIONAL, recommends that users periodically read these policies in order to be able to know the changes that are made to them.
B.- Purpose and legal basis of the Activity Register.
Depending on the products, services or functionalities that you want to enjoy at all times, we will need to process some data or others, which in general will be, depending on the case, the following: • - your identifying data (for example, your name, surname, data contact, etc.); • - economic and transactional information (for example, your payment or card details, information about your purchases, orders, returns, etc.); • - connection and navigation data; • - commercial information (for example, if you are subscribed to our newsletter), data about your tastes and preferences.
Remember that, when we ask you to fill in your personal data to give you access to any functionality or service on the website, we will mark some fields as mandatory, since they are data that we need to be able to provide the service or give you access to the functionality in question. Please bear in mind that if you decide not to provide us with this information, it is possible that you will not be able to complete your registration as a user or that you will not be able to enjoy those services or functionalities.
Depending on how you interact with our website, we will treat your personal data for the following purposes: • To manage your registration as a user of the website. • For the development, fulfillment and execution of the contract of sale or services that you have contracted with us on the web.
• Browse the web and use our digital media: We process the information to allow and facilitate access and navigation through our digital media, as well as to provide you with the services we offer through them.
• Improve the services we offer and security: Other uses for which we use the information is to achieve the maintenance, improvement and effectiveness of our services and digital media that allow us to develop new functionalities, protect the security of your data and our digital media, detect and prevent fraud in transactions.
In the event that you decide to register as a user on our website, we need to process your data to identify you as a user of it and give you access to its different functionalities, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service. This purpose includes the processing of your data to, mainly: 1. Contact you in relation to updates or informative communications related to the functionalities, products or services contracted, including the sending of quality surveys on the products or services provided. 2. Manage the payment of the products you buy, regardless of the means of payment used. For example: • If when buying any of our products through the Web, you choose to activate the functionality of saving your card data for future purchases, we need to process the data indicated for the activation and development of said functionality. The consent for the activation of this functionality allows your auto-completed payment data to appear in subsequent purchases so that you do not have to re-enter them in each new process, and they will be considered valid and valid for subsequent purchases. You can modify or delete your cards at any time through the section corresponding to payment information. • Activate the necessary mechanisms in order to prevent potential fraud against you and against EXCEPTIONAL RURAL TOURISM during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the blocking of the transaction. • Manage possible returns once you have made a purchase and manage requests for information about the availability of our products, product reservations through the Web, according to these options are available at all times. • For billing purposes and to make the tickets and invoices of the purchases you have made on the Web available to you. • Guarantee the use of other available functionalities or services, such as the purchase, management and use of the Gift Card or Gift Ticket. • To meet the requests or requests you make through the Customer Service channels. We only process personal data that is strictly necessary to manage or resolve your request or request. • For marketing purposes. This purpose includes the processing of your data for, mainly: ◦ To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means . Likewise, we can send you this information through push notifications if you have activated them on your mobile device. ◦ Remember that you can unsubscribe from the Newsletter at any time and at no cost through the "Newsletter" section of the Platform, as well as through the instructions that we provide in each communication. ◦ Carry out promotional actions. By participating in any promotional action, you authorize us to process the data that you provide us based on each promotional action and we can communicate it through various means such as social networks or on the Platform itself.
In each promotional action in which you participate, you will have available the legal bases where we will provide you with more detailed information about the processing of your data.
◦ Disseminate on the Web or through our channels on social networks photographs or images that you have shared publicly, provided that you give us your consent to do so. ◦ Analysis of usability and quality to improve our services.
If you access our website, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our website and thus be able to make improvements to it. , sometimes we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.
What is the legitimacy for the processing of your data?
The legal basis that allows us to process your personal data also depends on the purpose for which we process it. And the purpose is:
1. Manage your registration as a user of the Web The processing of your data is necessary for the execution of the terms that regulate the use of the Platform. In other words, for you to be able to register as a user on the Web, we need to process your personal data, since otherwise we will not be able to manage your registration. In the event that you choose to access or log in through a social network, the reason why we are entitled to process your data is the consent you give at the time of authorizing the transfer of your data from the social network. 2. Development, fulfillment and execution of the purchase contract for our products. The processing of your data is necessary for the execution of the contract of sale or provision of services that links us to you. It is possible that some data processing associated with the purchase process is activated only because you request it or authorize us, such as the storage of payment data (card) for future purchases or to inform you of the availability of our products. In these cases, the basis on which we process your data is your own consent. We consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that the treatment of this data is positive for all the parties involved when the payment of a purchase occurs and in particular for you since it allows us to put measures to protect you against fraud attempts made by third parties. 3. Customer Service We consider that we have a legitimate interest to attend to the requests or queries that you put forward through the various existing means of contact. We understand that the processing of this data is also beneficial for you insofar as it allows us to be able to assist you adequately and resolve the queries raised. When you contact us, in particular, for the management of incidents related to your order or the product / service acquired through the Web, the treatment is necessary for the execution of the sale contract. When your query is related to the exercise of the rights about which we inform you below, or with claims related to our products or services, what legitimizes us to process your data is the fulfillment of legal obligations on our part. 4. Marketing The legitimate basis for processing your data for marketing purposes is the consent you give us, for example, when you agree to receive personalized information through various means or when you accept the legal bases to participate in a promotional action.
5. Usability and quality analysis
We consider that we have a legitimate interest to analyze the usability of the Web and the degree of user satisfaction since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service .
C.- Consent.
It is reported that, when the user does not maintain commercial relations with TURISMO RURAL EXCEPCIONAL, and sends an email or a communication to the OWNER OF THE WEB, indicating other personal data, said user will be giving their free, unequivocal, specific consent, informed and expressly for the treatment of your personal data by TURISMO RURAL EXCEPCIONAL, with the purposes established above, as well as attending to your communication or sending documentation.
For the same purposes, TURISMO RURAL EXCEPCIONAL informs that, if the client sends an email or communicates to the OWNER OF THE WEB his personal data due to the position he occupies in a company, either as administrator, manager, representative and / or any Another position as contact person in the company, it will be understood that such communication entails the provision of your free, unequivocal, specific, informed and express consent for the processing of your personal data by TURISMO RURAL EXCEPCIONAL, with the purposes established above.
D.- Identification of the recipients with respect to which TURISMO RURAL EXCEPCIONAL plans to carry out assignments or access to data on behalf of third parties.
EXCEPTIONAL RURAL TOURISM only plans to carry out assignments or communications of data that, due to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter RGPD) and LO 3/2018 of Protection of Personal Data and Guarantee of Digital Rights, must perform to meet its obligations with Public Administrations, Organizations or people directly related to EXCEPTIONAL RURAL TOURISM, in the cases that are required in accordance with the Legislation in force in each matter and in each moment, as well as the necessary assignments for the management of the purchase made, as it is to the carriers; or in the cases in which you have expressly consented.
Likewise, the OWNER OF THE WEB informs the user that any other transfer of data that he must make, will be brought to his knowledge when the RGPD so provides, informing him expressly, precisely and unequivocally of the recipients of the information, of the purpose to which the data will be used, and the nature of the data transferred, or where appropriate, when the RGPD establishes it, previously, the specific and informed unequivocal consent of the user will be requested.
However, TURISMO RURAL EXCEPCIONAL informs the user and the client that any processing of personal data is subject to the current legislation in Spain on data protection, established by the RGPD and its complementary and development regulations. In this sense, TURISMO RURAL EXCEPCIONAL is only responsible and guarantees the confidentiality of the personal data that it requests from the user through the website.
E.- Data quality.
TURISMO RURAL EXCEPCIONAL warns the user that, except for the existence of a legally constituted representation, no user may use the identity of another person and communicate their personal data, so the user must at all times bear in mind that they can only include data personal data corresponding to your own identity and that are adequate, pertinent, current, accurate and true. For these purposes, the user will be solely responsible for any direct and / or indirect damage caused to third parties or to the OWNER OF THE WEB, due to the use of personal data of another person, or their own personal data when they are false, erroneous, not current, inappropriate or impertinent. Likewise, the user who uses the personal data of a third party, will respond to the latter for the obligation of information established in the RGPD for when the personal data has not been collected from the interested party, and / or the consequences of not having informed him.
F.- Exercise of the rights of Access, Rectification, Limitation of treatment, Portability, Cancellation, Opposition of treatment and Deletion of data.
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. In TURISMO RURAL EXCEPCIONAL we have agreed that you can exercise them at no cost by writing an email to the address anapilaronline@bieroserviciosyonsulting.es, simply indicating the reason for your request and the right you want to exercise.
If we consider it necessary to identify you, we may request a copy of a document proving your identity.
In particular, regardless of the purpose or the legal basis by virtue of which we process your data, you have the right to: ◦ Ask us for access to the data that we have about you. We remind you that if you are a registered user on the Web, you can also consult this information in the section corresponding to your personal data. ◦ Ask us to rectify the data that we already have. Remember that if you are a registered user on the Web, you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any case, keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any change or modification thereof. Any loss or damage caused to the Web or to the person in charge of the Web or to any third party due to a communication of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule 11 you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy and Cookies Policy. ◦ Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to treat it as we have informed you above, or that we no longer have the legitimacy to do so. ◦ Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it. If you have given us your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time. When our legitimacy for the processing of your data is your consent or the execution of the contract, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided us in a structured, commonly used and machine-readable format, in order to be able to transmit it to another entity directly, whenever technically possible.
On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.
Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with: the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/ index-ides-idphp.php).
G.- Use of forms to collect personal data.
In the purchase and contact forms existing on the web, where personal data are collected, the user must expressly consent and prior to sending them, the acceptance and knowledge of the privacy policy by filling in of the check "I have read and accept the privacy policy", and to whose content you can access through the attached link that will send you this legal notice. If the check field is not marked by the user, the data contained in said forms will not be sent.
H.- Security measures adopted in relation to the processing of personal data.
TURISMO RURAL EXCEPCIONAL informs the user that, in accordance with the provisions of the RGPD, it has adopted the technical and organizational measures necessary to guarantee the security of personal data and avoid alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed. Likewise, TURISMO RURAL EXCEPCIONAL guarantees the user compliance with the duty of professional secrecy regarding the personal data of users and the duty to keep them.
I- Social media policy:
It informs users (hereinafter, the "User" or the "Users" as appropriate) that it is the owner of the profiles on the Social Networks Facebook, Twitter, etc ... under the name TURISMO RURAL EXCEPCIONAL and that these have been created with the main purpose of advertising the services and events developed in EXCEPTIONAL RURAL TOURISM
The User has a profile in any of the aforementioned Social Networks and has decided to join the page created by TURISMO RURAL EXCEPCIONAL, showing interest in the information that is advertised in the corresponding Social Network. By joining the page of TURISMO RURAL EXCEPCIONAL, the User is giving his consent for the processing of personal data published in his profile by TURISMO RURAL EXCEPCIONAL
The User can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.
The User's data in the Social Network will be treated by TURISMO RURAL EXCEPCIONAL, only, within the Social Network itself and in no case will they be treated by TURISMO RURAL EXCEPCIONAL outside of it.
The User has the right to exercise their rights of access, rectification, deletion, portability and limitation, which will be defined by the functionality of the Social Network and the ability to access the information of the User profiles by TURISMO RURAL EXCEPCIONAL, Being able to exercise them, only, in relation to that information that is under the control of TURISMO RURAL EXCEPCIONAL Likewise, Users may file a claim regarding the protection of their personal data before the Spanish Agency for Data Protection at address C / Jorge Juan, 6, 28001 - Madrid, when they consider that TURISMO RURAL EXCEPCIONAL has violated the rights that are recognized by the applicable data protection regulations TURISMO RURAL EXCEPCIONAL may carry out the following actions:
-Access to public information of the User's profile.
- Send personal and individual messages through the channels of the Social Network.
The User can always control their connections, eliminate the contents that no longer interest them and restrict who they share their connections with, for this they must access their privacy settings on the Social Network.
Publications
The User, once linked to the page of TURISMO RURAL EXCEPCIONAL, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network in the latter. The User, in all cases, must be the owner thereof, enjoy copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page is expressly prohibited, be it texts, graphics, photographs, videos, etc. that violate or are likely to violate morality, ethics, good taste or decorum, and / or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law. In these cases , TURISMO RURAL EXCEPCIONAL reserves the right to immediately withdraw the content, being able to request the permanent blocking of the User.
TURISMO RURAL EXCEPCIONAL will not be responsible for the content that the User has freely published.
The User must bear in mind that his publications will be known by other Users, so he himself is the main responsible for their privacy.
The images that may be published on the page will not be stored by TURISMO RURAL EXCEPCIONAL, but they will remain on the Social Network.
Document drawn up and prepared by Protection Report SL, which reserves the corresponding legal actions against anyone who illegitimately copies and uses the content.
https://www.protectionreport.com
This Website, like most sites on the Internet, uses Cookies to improve and optimize the user experience. Below, you will find detailed information about what "Cookies" are, what type this Website uses, how you can disable them in your browser and how to specifically block the installation of third-party Cookies.
WHAT ARE COOKIES AND HOW DOES THE EXCEPTIONAL RURAL TOURISM WEBSITE USE THEM?
Cookies are files that the Website or the application that you use installs on your browser or on your device (Smartphone, tablet or connected television) during your tour of the pages or the application, and they serve to store information about your visit. Like most Internet sites, the TURISMO RURAL EXCEPCIONAL web portal uses Cookies to:
● Ensure that web pages can function properly
● Store your preferences, such as the language you have selected or the font size.
● Know your browsing experience.
● Collect anonymous statistical information, such as which pages you have viewed or how long you have been on our media.
The use of Cookies allows us to optimize your browsing, adapting the information and services offered to your interests, to provide you with a better experience whenever you visit us. The TURISMO RURAL EXCEPCIONAL website uses Cookies to function, adapt and facilitate User navigation as much as possible.
Cookies are only associated with an anonymous user and their computer / device and do not provide references that allow knowing personal data. At any time you can access your browser settings to modify and / or block the installation of Cookies sent by the TURISMO RURAL EXCEPCIONAL website, without preventing access to the content. However, the quality of the operation of the services may be affected.
Users who complete the registration process or have logged in with their access data will be able to access personalized services adapted to their preferences according to the personal information provided at the time of registration and that stored in the cookie of their browser.
The email-marketing tools of TURISMO RURAL EXCEPCIONAL use small images invisible to users that are included in the emails. This technology allows us to know if an email has been read or not, on what date, the IP address from which it was consulted, etc. With this information, we carry out statistical and analytical studies on the sending and receiving of emails to improve the offer of the services to which the user is subscribed and offer information that may be of interest.
WHY ARE COOKIES IMPORTANT?
● From a technical point of view, they allow the Website to function in a more agile way and adapted to the preferences of the users, such as storing the language, the currency of the country or detecting the access device.
● They establish levels of protection and security that prevent or hinder cyberattacks against the Website or its users.
● They allow media managers to know statistical data collected in Cookies to improve the quality and experience of their services.
● They serve to optimize the advertising we show to users, offering the one that best suits their interests.
WHAT KIND OF COOKIES DO WE USE IN EXCEPTIONAL RURAL TOURISM?
2. Other cookies for internal use: In addition, this website may use various cookies to maintain user sessions between different “logins” to the private or self-management areas provided. Their deactivation normally causes annoyances to the user in the form of blocked functionalities, and they are therefore necessary cookies for the operation of this site. Again, you can consult the complete list in the list of cookies at the end of this document.
3. Cookies used by social networks: In addition, to the extent that Social Plugins are used, this website can participate in different social networks, such as Facebook, to allow the user to share with their social circle those contents that are of interest to you. In the list of cookies at the end of this document, you can check the installed cookies and the corresponding social networks.
4. Cookies used by external content add-ons: This website may make use of content display add-ons, such as Google Maps to view geographic locations. Its use sometimes implies the remission of certain cookies that are detailed in the list at the end of the document. Some of these cookies are installed and managed by the providers of said add-ons, and cannot be accessed by this website.
5. Third-party cookies for the personalization of advertising spaces: This website can make use of ad servers and, therefore, cookies linked to them for profiling based on preferences and behavior. In case of doing so, they will be detailed in the list at the end of this document, not being installed if, after being informed when accessing the site, the user does not accept the cookie policy and therefore does not continue browsing.
LISTING AND DESCRIPTION OF COOKIES. INTRUSIVITY LEVELS:
The table that follows outlines the above-mentioned cookies, incorporating a criterion of "level of intrusiveness" supported on a scale from 1 to 3, in which:
Level 1: corresponds to cookies for internal use essential for the operation of the website and, therefore, the provision of the service requested by the user, as well as cookies managed by third parties with the sole purpose of allowing the correct functioning of external add-ons of content and, therefore, necessary for the correct display of this website. Level 2: corresponds to anonymous, analytical cookies, for internal use, necessary for the maintenance of content and navigation, and exclusively managed by this website. Level 3: corresponds to cookies managed by third parties that allow user tracking through other websites or services.
TABLE OF COOKIES USED ON THIS WEBSITE, INDICATING THE MANAGER OF THE SAME WHEN IT IS A THIRD PARTY
(example of the most common cookies, see exactly those that are collected through the web)
Cookie
Duration
Purpose
Intrusiveness
sessionid
1 my
Own cookie. Maintenance of the user session throughout the web and forms
level 1
__utma
2 years
When this user returns to our page with the same browser, the cookie will consider that it is the same user. Only in the event that the user changes their browser, Google Analytics will consider it another user
Level 2
__utmb
30 minutes
Internal measurement with Google Analytics. Enables the session time calculation function. Record the time of entry on the page.
Level 2
__utmc
Session
Internal measurement with Google Analytics. Enables the session time calculation function. Checks if the session should be kept open or a new session should be created. It is automatically deleted when changing websites or when closing the browser.
Level 2
__utmz
6 months
Internal measurement with Google Analytics. It enables the function of registering the origin of the user. The data recorded will be, among others, if the user reaches our Website by direct traffic, from another website, from an advertising campaign or from a search engine (indicating the keyword used and the source)
Level 2
HOW CAN I DEACTIVATE OR DELETE THESE COOKIES?
The user may at any time choose which cookies he wants to work on this website through, for example, the browser settings:
● For more information about Microsoft Internet Explorer, click here
● For more information about Mozilla Firefox, click here
● For more information about Google Chrome, click here
● For more information on Safari click here
WHAT HAPPENS IF COOKIES ARE DISABLED
Some functionalities of the Services will be disabled.
UPDATE OF OUR COOKIES POLICY
We may update the Cookies Policy of our Website, therefore we recommend that you review this policy each time you access it in order to be adequately informed about how and why we use cookies.
Document drawn up and prepared by PROTECTION REPORT SL, which reserves the corresponding legal actions against anyone who illegitimately copies and uses the content.